https://www.courtneyperk.com/work
daily
0.75
2018-04-11
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a765f1471c10bcbfb617364/1517280685411/IMG_1576.JPG
Work - Multi-Channel Publishing for Social
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b5568165f5a236aa7fcd/1521028867932/Samsung-Setup-05.jpg
Work - Scenario 1: Set-Up FIndings
After presenting the parents with the set-up concept they filled out a survey about it and provided verbal feedback that we summarized and shared with the client.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b5559140b7ab418a30b7/1521028867933/Samsung-Setup-03.jpg
Work - Scenario 1: Set-up Concepts (cont.)
To enable some of the features the system would need to track usage and location. Some parents felt uncomfortable with this and we wanted to make it clear that they had to opt-in.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b55371c10b72d242f5e1/1521028867937/Samsung-Setup-02.jpg
Work - Simple Setup
A quick format set-up based on the child's age that could be further modified.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b5520d9297c50fdad4d5/1521028867926/Samsung-Setup-01.jpg
Work - Scenario 1: Set-up
We imagined how parents could first encounter the parental control features when purchasing a smart phone for their child.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b551ec212dd3bdb8acd5/1521028319428/Samsung-Personas-03.jpg
Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b54fe4966b516518f8fe/1521028319426/Samsung-Personas-02.jpg
Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b54e24a694eea51cfeab/1521028319424/Samsung-Personas-01.jpg
Work - Parenting Styles
Based on our research we identified three main parenting styles.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b54d419202322bccc5e6/1521028541518/Samsung-Language-03.jpg
Work - Senario 7: Language Scrubber Findings
After presenting the parents with the set-up concept they filled out a survey about it and provided verbal feedback that we summarized and shared with the client. Parents wern't really into this concept for cuss words but thought it could be good for bullying or sexual content or innuendos the parents might not pick up on.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b54cc8302506ea2624a6/1521028541436/Samsung-Language-02.jpg
Work - Scenario 7: Language Scrubber Concepts
Parents could select terms they wanted to be alerted too.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b54b9140b7ab418a2d8c/1521028541472/Samsung-Language-01.jpg
Work - Scenario 7: Language Scrubber
We heard that parents were worried about how kids communicated on their smartphones vs in person.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b54953450a61af6dce88/1521028868019/Samsung-FamilyRoom-02.jpg
Work - Seed Concept 2: Create Location and Schedule
The system could learn from patterns and help fill in important locations and calendar events.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b54724a694eea51cfcf4/1521028541537/Samsung-Dashboard-04.jpg
Work - Scenario 8: Dashboard, Device Usage Findings
After presenting the parents with the set-up concept they filled out a survey about it and provided verbal feedback that we summarized and shared with the client. Parents like how this put all the information they cared about in one place and requested to be able to add additional devices along with guidlines about what normal usage should be.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b547e4966b516518f5bd/1521028867938/Samsung-Dashboard-03.jpg
Work - Scenario 8: Dashboard, Device Usage Concepts (cont.)
When coaching occurs relevant information and graphs are displayed to help quickly inform the parents so they can make decisions and have healthy conversations with their children.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b54571c10b72d242f14f/1521028867944/Samsung-Dashboard-02.jpg
Work - Scenario 8: Dashboard, Device Usage
Patterns and trends are called out along with warnings in the event that smartphone usage "abuse" occurs.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b5450852295ae8ce7de3/1521028541520/Samsung-Dashboard-01.jpg
Work - Scenario 8: Dashboard, Device Usage
Parents wanted to be able to monitor their children's usage but also admitted to not always knowing what they should be looking for, the dashboard was intended to help call out concerning pieces of information and guide the parents if they wanted it.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b5439140b7ab418a2bd9/1521028541437/Samsung-Adjust-04.jpg
Work - Scenario 5: Adjust Settings Findings
After presenting the parents with the set-up concept they filled out a survey about it and provided verbal feedback that we summarized and shared with the client. Parent's really liked how this freed them up by letting them know when an issue was arising without them having to do research, check their child's device, phone bill, and other sources.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b543e4966b516518f465/1521028867936/Samsung-Adjust-03.jpg
Work - Scenario 5: Adjust Settings Concepts (cont.)
The system coaches the parent on age appropriate setting based on research findings.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b541e4966b516518f449/1521028541449/Samsung-Adjust-01.jpg
Work - Scenario 5: Adjust Settings
We heard repeatedly from parents how busy they are and that they can't get to all of the things they want to in a day. We explored a concept that would push notifications to parents when they were doing leisure activities and help provide guidance if a child was "abusing" their smart phone usage.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85b540c8302506ea262060/5a85b541ec212dd3bdb8a6c5/1521028867942/Samsung-Adjust-02.jpg
Work - Senario 5: Adjust Settings Concepts
The system alerts the parents when behavior patterns for smartphones are observed based on the childs age.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85c0120d929728847aefa1/5a85d12724a69451567bd7f4/1521028319442/Samsung-Families-v2-03.jpg
Work - Family Interviews
We interviewed parents and their children in their homes to really understand how they were using smart phones.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85c0120d929728847aefa1/5a85c01ec83025673f1e1486/1521028319440/Samsung-Process-07.jpg
Work - Affinity Diagrams Grouping
Insights were gathered and grouped allowing us to identify patterns.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85c0120d929728847aefa1/5a85c019085229ab09a6f492/1521028319437/Samsung-Process-01.jpg
Work - Synthesis
Using information from our interviews we created an afinity diagram and identified three key parenting types.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85c143085229ab09a75028/5a85c2d9e2c483b69f8b0b83/1521028319449/IMG_1633.jpg
Work - Quick Brainstorm
We brainstormed different ideas and grouped them together to identify common themes.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85c143085229ab09a75028/5a85c2d924a694515677a9c7/1521028319447/IMG_1699.jpg
Work - Feedback and Concepting
We invited parents to participate in a feedback session sharing our concepts with them and having them fill out a survey. At the end, we conducted a concepting exercise with them.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85c143085229ab09a75028/5a85c148e4966bb735a5e226/1521028319444/Samsung-Process-08.jpg
Work - Concepting
Based on our quick brainstorm themes we created senarios and flushed out concepts.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a7f1e12e2c48393c5c040a9/5a839458e4966bfad9f4c968/1521028127395/LinkTagging_Variable_04_Option02.png
Work - Defining a Tag
Users could create custom tags and variables which they could give display names to make the options clear and easy to select for the publisher.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a7f1e12e2c48393c5c040a9/5a83945808522971783df0c6/1521028148259/LinkTagging_TagGroup_04_Omniture.png
Work - Link Tag Builder
Users could then build their complete link tag by selecting the different tags and their order.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a7f1e12e2c48393c5c040a9/5a83945753450a84f61b63ba/1521028100859/LinkTagging_Pub_Opt01_01.png
Work - Publisher Experience
When publishing users would only need to make a few selections with clear options.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a7f1e12e2c48393c5c040a9/5a8394579140b75ef9772fe8/1521028112566/LinkTagging_Page_01.png
Work - Link Tag Admin Home
Administrators can easily see what domains have link tagging enabled and what link tags have been created.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a7f1e12e2c48393c5c0409d/1515633518496/2018-01-02_12-17-25.png
Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a7f1e12e2c48393c5c0409f/5a7f1e12e2c48393c5c040a6/1514926132874/Option02_10.png
Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a7f1e12e2c48393c5c0409f/5a7f1e12e2c48393c5c040a4/1514926126984/Option02_08.png
Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a7f1e12e2c48393c5c0409f/5a7f1e12e2c48393c5c040a2/1514926131228/Option01_10.png
Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a7f1e12e2c48393c5c0409f/5a7f1e12e2c48393c5c040a0/1514926132022/Option01_05.png
Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a7f1e12e2c48393c5c0409b/1518108621133/IMG_3400.JPG
Work - Multi-Channel Publishing for Social
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85d897c83025cf03ae1705/5a8b874553450a65527b96e1/1519093866862/IMG_2739.JPG
Work - Sprint Kickoff
Team members assembled and supplies gathered.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85d897c83025cf03ae1705/5a8b873ae2c4831ac9b9561b/1519094096776/IMG_2756.JPG
Work - Success Metrics
We mapped out what we thought we would need to accomplish with Multi-Channel Publishing.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85d897c83025cf03ae1705/5a8b872e0d9297112d5bdbdc/1519094183956/IMG_4514+%281%29.JPG
Work - Concerns: Things to Maintain
We needed to maintain all of the existing functionality within the existing publishing experience.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a85d897c83025cf03ae1705/5a8b872dec212d1cb408a37d/1519094277150/IMG_2818.JPG
Work - Workflow Mapping
We mapped out workflow based on our customer insights.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a839d3b71c10b85cc2112ef/5a839d3b71c10b85cc2112f8/1521027714813/multipubs_Video_07_Complete.png
Work - Video Post
Adding a video to post.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a839d3b71c10b85cc2112ef/5a839d3b71c10b85cc2112f6/1521027722736/multipubs_Video_04_AccountsYouTube.png
Work - Single Network Publishing
Publishing to one network.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a839d3b71c10b85cc2112ef/5a839d3b71c10b85cc2112f4/1521027692878/multipubs_LinkPreview_01.png
Work - Link Preview
Including a link preview to posts.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a839d3b71c10b85cc2112ef/5a839d3b71c10b85cc2112f2/1521027678705/multipubs_ImagesEmpty_Flow_03.png
Work - Multiple Photos
Adding multiple photos to posts.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a839d3b71c10b85cc2112ef/5a839d3b71c10b85cc2112f0/1521027661604/multipubs_default.png
Work - Publishing Modal
The message is the focus with supporting pieces on the periphery. The meassage is the focuse with supporting peices on the periferie.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a839d3b71c10b85cc2112dd/1518108653810/Publishing_ExistingDesign.png
Work
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Work - Multi-Channel Publishing for Social
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a839d3b71c10b85cc2112ed/1518108672270/2017-11-12_12-52-06.png
Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a839d3b71c10b85cc2112e2/5a839d3b71c10b85cc2112ea/1514914267356/ConceptGrid_2.png
Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a839d3b71c10b85cc2112e2/5a839d3b71c10b85cc2112e8/1514914267349/IMG_4508.JPG
Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a839d3b71c10b85cc2112e2/5a839d3b71c10b85cc2112e6/1514914267343/IMG_4505.JPG
Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a839d3b71c10b85cc2112e2/5a839d3b71c10b85cc2112e3/1514914267335/IMG_4489.JPG
Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a89ce02e4966ba44f03d85b/1516072777935/Design+Library.jpg
Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a89ce02e4966ba44f03d855/1517278826465/
Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a89ce02e4966ba44f03d841/1517280704286/Agresso-Banner.jpg
Work - Multi-Channel Publishing for Social
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Work
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Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a89ce02e4966ba44f03d843/5aa9177dc83025af3f095ea5/1521031042671/Aggresso-MasterFile-03.jpg
Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a89ce02e4966ba44f03d843/5a8cd265e4966b93e38ca865/1521026840197/Aggresso-MasterFile-11.jpg
Work - Process Mapping
In the Process Entry Mode, the process is mapped out and the user can see how it's going and if there are any bottlenecks.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a89ce02e4966ba44f03d843/5a8cd2628165f56d72eeba8b/1521026821949/Aggresso-MasterFile-08.jpg
Work - Process Status
When a process is started associated tasks are assigned to users. Users can view what tasks are assigned to them in the Process Entry Mode.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a89ce02e4966ba44f03d843/5a8cd262e4966b93e38ca73f/1521026805651/Aggresso-MasterFile-07.jpg
Work - Start a Process
Users can quickly initiate a new process and they are mapped throughout the system.
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a89ce02e4966ba44f03d843/5a8cd260f9619accac83f28a/1521026750296/Aggresso-MasterFile-06.jpg
Work - Master File View State
Information within Master Files would display differently based on the user's role so that the most relevant information is easily accessible.
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Work
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Work
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Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a85e5e624a694ba7cd67934/1521028319391/ParentalControls-Banner.jpg
Work
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a85e5f4ec212d9c08e8c6f2/1518724600741/LinkTagging-Banner.jpg
Work
https://www.courtneyperk.com/contact
daily
0.75
2017-11-14
https://www.courtneyperk.com/about
daily
1.0
2019-04-25
https://www.courtneyperk.com/old-parental-controls
daily
0.75
2018-02-14
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a0890f324a6942e84eb6098/1518108576527/IMG_1633.JPG
OLD Parental Controls for Smart Devices
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a088f4a8165f5155052395e/1518108586043/Acr12875280105004825251.png
OLD Parental Controls for Smart Devices
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a08889371c10b6a451cb85e/1518108571370/IMG_1699.JPG
OLD Parental Controls for Smart Devices
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a67ee5f652dea23e82afc97/1518108565135/Concepts_Border.png
OLD Parental Controls for Smart Devices
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a6fdda9419202410e76266f/1517707028252/IMG_1576.JPG
OLD Parental Controls for Smart Devices - Multi-Channel Publishing for Social
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a088e3a652deab98d59aed0/1518108582035/Acr12875280105004819957.png
OLD Parental Controls for Smart Devices
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a85e56cc83025cf03b1eeca/1518724466488/ParentalControls-Banner.jpg
OLD Parental Controls for Smart Devices
https://www.courtneyperk.com/old-link-tagging
daily
0.75
2018-02-08
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a4bf57971c10b82b8be1dfc/5a4bf97a085229be30544076/1518280210606/LinkTagging_Pub_Opt01_01+Copy+2.png
OLD Link Tagging Setup and Application
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a4bf57971c10b82b8be1dfc/5a4bf57a24a694d32cfd5024/1518280210603/LinkTagging_Variable_02_Option02.png
OLD Link Tagging Setup and Application
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a4bf57971c10b82b8be1dfc/5a4bf57a53450a16cf1aeebe/1518280210600/LinkTagging_TagGroup_04_Omniture.png
OLD Link Tagging Setup and Application
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a4bf57971c10b82b8be1dfc/5a4bf5798165f5fe3478d2aa/1518280210595/LinkTagging_Page_01_Preview.png
OLD Link Tagging Setup and Application
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OLD Link Tagging Setup and Application - Multi-Channel Publishing for Social
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a4bc1db9140b7189835e2a9/5a4bf029652dea72c870db2c/1518280210593/Option02_10.png
OLD Link Tagging Setup and Application
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a4bc1db9140b7189835e2a9/5a4bf029e4966bb30814b482/1518280210589/Option02_08.png
OLD Link Tagging Setup and Application
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a4bc1db9140b7189835e2a9/5a4bf02853450a16cf19b7b1/1518280210586/Option01_10.png
OLD Link Tagging Setup and Application
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/5a4bc1db9140b7189835e2a9/5a4bf028e4966bb30814b46d/1518280210582/Option01_05.png
OLD Link Tagging Setup and Application
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a4be8188165f5fe3475b924/1518280210579/2018-01-02_12-17-25.png
OLD Link Tagging Setup and Application
https://static1.squarespace.com/static/59ff3b14692ebe060b81ab45/t/5a85e550e2c48313442d275e/1518724441151/LinkTagging-Banner.jpg
OLD Link Tagging Setup and Application
https://www.courtneyperk.com/old-resource-planning
daily
0.75
2018-01-30
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OLD Enterprise Resource Planning Platform
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OLD Enterprise Resource Planning Platform
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OLD Enterprise Resource Planning Platform
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OLD Enterprise Resource Planning Platform
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OLD Enterprise Resource Planning Platform - Multi-Channel Publishing for Social
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OLD Enterprise Resource Planning Platform
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OLD Enterprise Resource Planning Platform
https://www.courtneyperk.com/old-old-home-energy-management
daily
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2018-03-14
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Home Energy Management
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Home Energy Management
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Home Energy Management
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Home Energy Management
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Home Energy Management
https://www.courtneyperk.com/old-home-energy-management-1
daily
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2018-01-28
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Home Energy Management
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Home Energy Management
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Home Energy Management
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Home Energy Management
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Home Energy Management
https://www.courtneyperk.com/travel-expense-enterprise-resource-planning-platform
daily
0.75
2018-03-14
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Travel Expense Enterprise Resource Planning Platform
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Travel Expense Enterprise Resource Planning Platform
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Travel Expense Enterprise Resource Planning Platform - Multi-Channel Publishing for Social
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Travel Expense Enterprise Resource Planning Platform
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Travel Expense Enterprise Resource Planning Platform - Receipt Entry
Users can add images of their receipts using the app on their mobile phone which scans the receipt and populates information into the expense report for them.
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Travel Expense Enterprise Resource Planning Platform - Multi Location Travel Expense
Multiple location trips are broken out showing the expenses for each leg. Information about associated credit cards, receipts, and allowances help to make it easier for users to document and track their expenses.
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Travel Expense Enterprise Resource Planning Platform - Associated Credit Card
If users have associated a credit card they can go through the transaction history and add transactions to the expense report which pulls in all available data so they don't have to enter it manually.
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Travel Expense Enterprise Resource Planning Platform - Meal Allowance Tool
The Meal Allowance tool syncs with the user's calendar to make it easier to track which meals are accounted for.
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Travel Expense Enterprise Resource Planning Platform
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Travel Expense Enterprise Resource Planning Platform
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Travel Expense Enterprise Resource Planning Platform
https://www.courtneyperk.com/home-energy-management
daily
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2018-03-14
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Home Energy Management
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Home Energy Management
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Home Energy Management
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Home Energy Management
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Home Energy Management
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Home Energy Management
https://www.courtneyperk.com/old-copy-of-parental-controls-for-smart-devices
daily
0.75
2018-03-14
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Scenario 1: Set-Up FIndings
After presenting the parents with the set-up concept they filled out a survey about it and provided verbal feedback that we summarized and shared with the client.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Scenario 1: Set-up Concepts (cont.)
To enable some of the features the system would need to track usage and location. Some parents felt uncomfortable with this and we wanted to make it clear that they had to opt-in.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Simple Setup
A quick format set-up based on the child's age that could be further modified.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Scenario 1: Set-up
We imagined how parents could first encounter the parental control features when purchasing a smart phone for their child.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Parenting Styles
Based on our research we identified three main parenting styles.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Senario 7: Language Scrubber Findings
After presenting the parents with the set-up concept they filled out a survey about it and provided verbal feedback that we summarized and shared with the client. Parents wern't really into this concept for cuss words but thought it could be good for bullying or sexual content or innuendos the parents might not pick up on.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Scenario 7: Language Scrubber Concepts
Parents could select terms they wanted to be alerted too.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Scenario 7: Language Scrubber
We heard that parents were worried about how kids communicated on their smartphones vs in person.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Seed Concept 2: Create Location and Schedule
The system could learn from patterns and help fill in important locations and calendar events.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Scenario 8: Dashboard, Device Usage Findings
After presenting the parents with the set-up concept they filled out a survey about it and provided verbal feedback that we summarized and shared with the client. Parents like how this put all the information they cared about in one place and requested to be able to add additional devices along with guidlines about what normal usage should be.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Scenario 8: Dashboard, Device Usage Concepts (cont.)
When coaching occurs relevant information and graphs are displayed to help quickly inform the parents so they can make decisions and have healthy conversations with their children.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Scenario 8: Dashboard, Device Usage
Patterns and trends are called out along with warnings in the event that smartphone usage "abuse" occurs.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Scenario 8: Dashboard, Device Usage
Parents wanted to be able to monitor their children's usage but also admitted to not always knowing what they should be looking for, the dashboard was intended to help call out concerning pieces of information and guide the parents if they wanted it.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Scenario 5: Adjust Settings Findings
After presenting the parents with the set-up concept they filled out a survey about it and provided verbal feedback that we summarized and shared with the client. Parent's really liked how this freed them up by letting them know when an issue was arising without them having to do research, check their child's device, phone bill, and other sources.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Scenario 5: Adjust Settings Concepts (cont.)
The system coaches the parent on age appropriate setting based on research findings.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Scenario 5: Adjust Settings
We heard repeatedly from parents how busy they are and that they can't get to all of the things they want to in a day. We explored a concept that would push notifications to parents when they were doing leisure activities and help provide guidance if a child was "abusing" their smart phone usage.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Senario 5: Adjust Settings Concepts
The system alerts the parents when behavior patterns for smartphones are observed based on the childs age.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Quick Brainstorm
We brainstormed different ideas and grouped them together to identify common themes.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Feedback and Concepting
We invited parents to participate in a feedback session sharing our concepts with them and having them fill out a survey. At the end, we conducted a concepting exercise with them.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Concepting
Based on our quick brainstorm themes we created senarios and flushed out concepts.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Family Interviews
We interviewed parents and their children in their homes to really understand how they were using smart phones.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Affinity Diagrams Grouping
Insights were gathered and grouped allowing us to identify patterns.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Copy of Synthesis
Using information from our interviews we created an afinity diagram and identified three key parenting types.
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES - Multi-Channel Publishing for Social
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Copy of Copy of Parental Controls for Smart Devices- MORE IMAGES